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NOC

NOC Services

NOC @Pi™ is a State-of-the-art facility with large screen displays and high speed internet connections over multiple service providers, giving a comprehensive monitoring of customers’ organisation’s IT infrastructure services.

 

Monitoring and discovering tools would help proactively identify any flaws present in the environment and raise alarm for correction and mitigation.

 

24/7 Monitoring of events and batch jobs, provisioning support, management of performance, incident and problem with integrated ticketing tools.

 

Seamless integration with customer’s ticketing tools.

 

Our central global NOC along with multiple dedicated customer NOCs can accommodate over 100 engineers at any given point of time to render :

 

  • 24/7 NOC services
    • Monitoring and Remediation for IaaS / PaaS Environments
    • Integration with External Ticketing Systems
  • Reporting and Tools
    • Periodic Daily / Weekly / Monthly Reports for Up-Time/Incident and Growth
    • NOC Tools

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