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RIM Services

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Network Remote Services @PiCloud™ Datacenters manage the network environment, including routers, firewalls and VXLANs.

 

It increase network efficiency by reduced network outages, improve throughput and optimize resource investments.

 

Managed Change Management solutions ensure ITIL compliance is achieved with clear documented changes on rollouts through Dev, QA and Prod environments with full-proof roll-back plans.

 

Application and Performance Monitoring includes constant analysis of  application areas with 4 Level support.

 

Features

  • Remote Infrastructure with Tiered Plans, ITIL Aligned Service and unit based pricing models
  • Cloud-scale portfolio services for End-to-End 24/7 Infrastructure Management with Governance and proactive Service Levels
    • Network Management
    • Physical and Virtual Server Management
    • Operating System Management
    • ERP Cloud Management – SAP
    • Storage Virtualization Management
    • Database Management
    • Security Management

 

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