Managed Services @Pi™ take care of managing and monitoring of your IT operations so that customers can save time and effectively focus on their core business. Our team of professional experts bring the best practices on-board for management and monitoring. Trust-based partnerships can be established through stringent Service Level Agreements (SLAs) based on customer requirements. Weekly and monthly reports are shared with customers about the performance and management of their infrastructure. Any abnormality is dealt with in a time-efficient fashion which does not affect customer's operations. 24x7 support and monitoring make sure that the operations are running seamlessly.
The first of its kind NOC as a Service @Pi™, stages State-Of-The-Art dedicated Network Operating Centers for the customers’ ease of operations. The Uptime Institute Tier IV Certified environment offers a fault tolerant and resilient infrastructure for the dedicated NOCs. The dedicated environments offer stringent security, access and a 24x7 seamless and expert support. With the plug and play set up, the customers can enjoy the edge of quicker time to market.
Plug and Play
Quicker Time to Market
Large Screen Displays
The highly competent expert NOC teams Monitor, Manage and Maintain your infrastructure in a SLA driven approach. Our systems, seamlessly integrate with your reporting and ticketing tools and schedule periodic maintenance reports. With a wide coverage of infrastructure elements in NOC as a Service @Pi™, we ensure you achieve an effective infrastructure performance, by proactive Detecting, Diagnosing and Remediating.
Multi Tier Support
Tracks (L1 to L3)
Round The Clock
Monitoring of IT Resources
Update Tracking on Ticketing Tools with Parallel Report Preserving
RCA and Deep Dive Techniques for Incident Management
Reports and Analysis
Patch Management and
Firms irrespective of size, need to secure their data which could be exposed to predictable and unpredictable threats causing severe financial & credibility loss. Disaster recovery strategy is unique to each organization. To ensure seamless business continuity, the service provider needs to strategize, design and implement a disaster recovery plan that fits right to your infrastructure and business needs.
DR & BCP Planning &
Data Center Failover & Failback
DR Drills and Audit
For any enterprise, implementation and maintenance of a multi-locale disaster recovery environment can be a herculean task. It can test the best at the hour of disaster. With DR as a Service @Pi™ supporting heterogenous environments, it is a near plug and play for enterprises to go live with their full-blown disaster recovery plan.
With an un-paralleled 24x7 support model, Pi delivers a strong disaster recovery management with certain well-appointed deliverable features.
Enterprises’ multi-locale data and applications pose a need for highly flexible, efficient and agile back-up solutions. Solutions that are unique to the specific business needs, and solutions that deliver efficiency, consistency, availability and security at a lower Total Cost of Ownership (TCO).
For the ever increasing and never-ending data pools, generated by heterogenous digital enterprises today, storage solutions need to be accessible, scalable, flexible and secure. Software Defined Storage is the call of the hour. It frees the enterprises from operational, technical and economic burdens, that arise out of physical storage. It delivers ease, redundancy, reliability and high availability at a lower TCO.
Storage as a Service @Pi™ delivers pools of storage with data service characteristics that are utilized, to meet the requirements specific to technology needs, specified through service management interface. Automation, standard interfaces, scalability and transparency or the key features of Software Defined Storage Solutions @Pi™.